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"HighLevel" is an add-on feature offering by Event Rental Systems that offers a dashboard integrated via API with the following features: Automated text messages based on your ERS settings. Two-wa...

Under Admin > Products > Items on the "Item Edit" screen is a new button for "Additional Media". This button allows you to add YouTube videos and photos for each of your products to increase their ...

Overview Schedule Profiles are the key component in the system that link the method of scheduling, pricing, and availability to items and/or categories. We recommend contacting Technical Support fo...

An "Availability Ruleset" is one, or a combination, of availability rule(s) attached normally via Schedule Profile, or directly attached to an item, to change how it rents. In addition, Availabilit...

Under Admin > Order Config > Coupons, you can create coupons that will apply a flat discount or percentage-based discount. There are additional options to set effective dates, expiration dates, or ...

Within Version 3 (V3) Routing, Event Rental Systems allows Event Delivery and Pickup dates to be moved to different days. This feature helps add flexibility to schedule your drop-offs and pickups d...

The Responsive Editor is the tool ERS provides to edit your front end live website. IMPORTANT NOTE: if you're new to the system, the web development department is probably in the process of buildin...

WordpressPlugin Event Rental Systems provides an integration with WordPress allowing you to use our scheduling software with your existing website. Steps for the WordPress Plugin are located under ...

A Void and a Refund are basically the same thing, except a true Refund is only for credit card transactions, and it is only possible to do a Refund if the transaction has not yet batched. Once a cr...

Here is some information that will help to clarify some of the available functions that pre-defined User groups include. For more customization, please see the following Knowledge Base tutorial:...