Tutorials

Getting Started

• Knockerball Fast Start Videos
• Customizing the Front End Ordering Process
• Service Areas

Orders & Ordering

• Schedule Profiles
• Coupons
• Short Notice for Orders
• Minimum Advance for Booking
• Canceling Orders and Rainchecks
• Minimum Order Requirements

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Customers/Payments

• CRM Spreadsheet View
• Customer Level Pricing
• Invoice Payment Terms
• Linking Customers Together
• Multi-Invoice Summary
• ERSPay Information

See all 9 articles

Operations

• Routing V3 - Move Delivery / Pickup Dates
• Delivery & Routing
• ERS Driver Application
• Setup Surfaces, Surface Load Options, and Setup Fees
• Event Images
• Blocking Off Dates on the Event Calendar (Closures)

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Inventory

• Packages
• Suggested and Required Addons
• How to Make an Item Temporarily Unavailable (Reduce Quantity by Date)
• Parent Categories
• Return on Investment (ROI)
• Product Sharing

Website

• Sold Out Overlay Image
• Additional Media for Products
• Item Page Price Text
• Using the Responsive Editor
• Custom Category and Item Pages
• Search Engine Optimization (SEO)

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Documents

• Merge Fields
• Links and Basic HTML
• Document Editing
• Automatic Messages
• Changing Your Contract Layout

Your ERS Folder/Billing

• ERS Customer Hub - Managing Your ERS Account

Settings & Extras

• Technical Support and ERS Folder Assistance
• HighLevel
• Loyalty Programs
• Availability Rulesets
• Company Logos
• Adding Users and Restricting Access

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