Minimum Order Requirements

You can read the following step by step instructions, or watch the video below.

Event Rental Systems allows you to set a minimum order amount that customers must meet to complete an online checkout. A default minimum can be applied, and you can customize this amount for specific cities or zip codes as needed—either higher or lower. The minimum can be based on the order subtotal or total. If a customer's order doesn’t meet the requirement, you can offer a button that lets them add the difference to their order.

ESTABLISHING THE DEFAULT MINIMUM ORDER REQUIREMENT

1. Go to Admin > Rules > Availability Rule Sets > Universal Availability.

2. Look for the rule titled "Enforce Minimum Order."

   • Note: If you don’t see it there, it might be listed under General Availability instead. If so:

     • Click the “Add New” button near the bottom of the screen to add it to Universal Availability.

     • After completing the setup in Universal Availability, you’ll need to remove the rule from General Availability (explained in the final step below).

3. In the "Main Minimum Amount" field, enter your desired default minimum order amount (numbers only, no dollar sign).

4. (Optional) Customize the "Block Message"—this is what customers will see at checkout if they haven’t met the minimum.

5. In the "Base on Total or Subtotal" field, type either "Total" or "Subtotal" depending on how you want the requirement calculated.

6. Click "Submit" or "Save" to apply your changes.

7.  

8. Final Step (Only if you added the rule to Universal Availability; i.e., if it wasn't there already):

   • Go to Admin > Rules > Availability Rule Sets > General Availability.

   • If you see an "Enforce Minimum Order" rule there, remove it:

     • Click into the dropdown menu, scroll to the top, and select the blank option.

     • Click "Submit" or "Save" to confirm.

     • This rule should only exist under Universal Availability.

ESTABLISHING CUSTOM MINIMUM ORDER REQUIREMENTS BY CITY AND/OR ZIP CODE

1. Go to Admin > Order Config > Service Areas.

2. Click into each city where you want to set a custom minimum order amount.

   • Enter the amount (numbers only, no dollar symbol), then click "Submit" or "Save".

   • Pro Tip: If you're updating many cities, use Spreadsheet Mode to save time.

3. To set custom minimums by zip code, click the "Zip codes" tab near the top (next to “States” and “Cities”) and follow the same steps.

Important Notes:

• Zip code rules override city rules.

• If a zip code is shared by multiple cities, the system will only apply the custom minimum if both the city and zip code match the order.

• To ensure the minimum always applies for a shared zip code, update the value for every city that includes that zip code.

ADDING A BUTTON TO COVER THE MINIMUM ORDER DIFFERENCE

1. Go to Admin > General Config > Misc Settings.

2. Find the settings labeled:

   • "Include Pay Minimum Subtotal Button"

   • "Include Pay Minimum Total Button"

3. Check the box that matches how your minimum order requirement is configured:

   • Select "Subtotal" if your minimum is based on the order subtotal.

   • Select "Total" if your minimum is based on the order total.

4. Scroll to the bottom and click "Save" to apply your changes.